Tag: KPI

29 Nov

Governance Essentials

VComply Editorial

4 Comments

What is smart governance and its uses?

Governance is the activity of coordinating resources to achieve collective goals through collaboration. You govern to effect chang...

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27 Nov

Compliance Fundamentals

VComply Editorial

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How to measure your compliance effectiveness?

Recognize that there are at least three kinds of compliance and ethics KPI’s: 1. Activities metrics that answer the question:...

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04 Oct

Compliance Insights

VComply Editorial

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What are a few financial KPIs required to run a business?

A Key Performance Indicator is a measurable value that demonstrates how effectively a company is achieving key business objectiv...

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03 Oct

Strategy and Growth

VComply Editorial

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What are the fundamentals of a strategic business plan?

A strategic plan is meant to answer these important questions: 1. Destination - Where do I want to lead my business? 2. Beginn...

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28 Aug

Strategy and Growth

VComply Editorial

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How can RFM Analysis be used to identify your best customers?

RFM analysis is a tool to identify a firm's best customers by measuring 3 quantitative factors: Recency - How recently a customer...

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20 Aug

Governance Essentials

VComply Editorial

3 Comments

What is Customer Value Maximisation and is it better than CRM?

Marketing expert Jay Abraham, there are only 3 ways to grow a business: Grow the number of new users Rise in average trans...

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19 Aug

Strategy and Growth

VComply Editorial

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What is (First Call Resolution) FCR and how is it applied in an organization?

We all would agree on the fact that the most crucial part of any business is to satisfy the customer. It results in customer loyal...

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30 Jul

Risk Management

VComply Editorial

1 Comment

Has real time risk management become a necessity?

Risk is the root cause of uncertainty in a company. In a previous article, we studied the underlying concepts of risk management. ...

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20 Sept

Compliance Fundamentals

VComply Editorial

0 Comment

Compliance Management: Why it matters?

Government and regulatory bodies have set in some compliance standards and controls in place to safeguard the interest of end user...

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